Delivery and returns

I - Delivery

What are the shipping fees?

Shipping fees and return are provided by Yves Salomon.

Delivery duties are included in the item price when shipping to all EU countries, The United Kingdom and USA. 

What are the delivery conditions?

Yves Salomon offers the delivery method:

STANDARD SHIPPING: Complimentary. Estimated shipping time: 5 to 10 working days for any order placed before 3:00 pm Monday through Friday. Orders placed after 3:00 pm on weekends and holidays will be processed the next business day.

The carrier will make 3 delivery attempts. At the end of the third attempt, the package will be sent back to our warehouse.

Since all orders are processed automatically, it is impossible for us to modify the shipping and delivery times.

We will send you an e-mail confirming the delivery date. You can also check the status of your order in your account.

For bank transfer orders, the estimated delivery time is calculated from the moment the payment is received.

All our products are sent out in garment bags and in our beautiful Yves Salomon boxes.

All our orders are shipped from France so deliveries can take longer than expected due to customs clearance procedures in the United States and in European countries outside the European Union.

If you have any further queries please do not hesitate to contact Customer Service by email on contact-us@yves-salomon.com or by phone Monday through Friday 9am-6pm (EST) on 201-325-1226.

Where can I have my order delivered?

Yves Salomon items are delivered to the following country :

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom (except Channel Islands).

We also deliver to the United States from the American version of our website.

Yves-Salomon.com does not deliver P.O boxes. However, if you cannot find your country in the list, do not hesitate to contact Customer Service by email contact-us@yves-salomon.com or by phone Monday through Friday 9am-6pm (EST) on 201-325-1226.

II - Return

How do I return a Yves Salomon product purchased online?

You have the option to return, free of charge, any product ordered online.

Please follow the process below to return your order:

  1. Contact our client Services by email contact-us@yves-salomon.com or by phone Monday through Friday 9am-6pm (EST) on 201-325-1226. Our advisors will arrange a complimentary pick-up from your preferred address with our courrier.
  2. Put your item(s) in their original packaging with any related accessories, instructions booklets, labels, leaflets or boxes and place them in the original parcel.
  3. Add the the invoice and the return label.
  4. Seal the parcel thanks to the adhesive stripe and stick the UPS return label on the box. Hand it over to the UPS driver.

You must be physically present and available at the place of pick-up during the chosen time slot in order to deliver the package to the carrier. Yves Salomon will not be held responsible for packages left unattended before the arrival of the carrier.

 

The product must be returned in perfect condition, unworn, in its entirety (boxes, accessories, covers, labels, booklets, etc.) and in its original packaging, accompanied by a copy of the receipt. We recommend you take all necessary precautions to ensure its protection. Any damaged, used, incomplete or soiled product will not be eligible for a refund.

In-store returns are unfortunately not accepted.

How can I return or exchange an item ordered on Yves-Salomon.com?

You may return any product ordered on Yves-Salomon.com within 14 calendar days from the date of delivery, in its original condition and packaging, with conditional return label and return receipt.

At reception of your package, an e-mail confirming the handling of your return will be sent to you.

In case of return, the refund will take place within 14 days of receipt of the product(s) at the warehouse.

If you have any further queries please do not hesitate to contact Customer Service by email: contact-us@yves-salomon.com or by phone Monday through Friday 9am-6pm (EST) on 201-325-1226.

What is Final Sale?

Final Sale means no returns no exchanges. We are unable to accept items that are purchased on Final Sale for return or exchange.

What should I do if my product has a problem?

You have 48 hours after receipt of your package to notify us of a defect on the item you received. We will find a solution together as soon as possible.

Cashmere delivers remarkable warmth that surpasses traditional wool by up to eight times, thanks to its incredibly fine fibers that trap air efficiently without bulk. The unique structure of these hollow fibers, harvested from cashmere goats, creates a lightweight cocoon with superior insulation properties. Unlike heavier materials, quality cashmere provides exceptional temperature regulation while maintaining its luxurious feel against the skin. Yves Salomon, with its unparalleled expertise in luxury materials, crafts cashmere pieces that perfectly balance substantial warmth with effortless wearability.

Why Is Cashmere So Warm? The Science Behind the Fiber

Cashmere's exceptional warmth isn't simply luxury marketing—it's rooted in fascinating scientific properties that make this natural fiber one of nature's most efficient insulators. The remarkable thermal efficiency of cashmere stems from a unique combination of structural characteristics that have evolved to protect mountain goats in some of the world's harshest climates.

Fiber Diameter & Natural Crimp

The secret to cashmere's extraordinary warmth begins with its incredibly fine diameter. Premium cashmere fibers measure just 14-16 microns in thickness—significantly finer than human hair (approximately 70 microns) and substantially thinner than even fine sheep's wool. This exceptional fineness provides multiple advantages:

  • More fibers per unit of weight, creating countless microscopic air pockets
  • Irregular but deep crimp patterns that trap warm air efficiently
  • Greater fiber density without added weight or bulk
  • Enhanced flexibility and natural elasticity for superior comfort

Unlike sheep's wool, cashmere fibers feature a unique squama and cortex structure with a sinusoidal crimp pattern. This natural waviness creates additional air-trapping capacity, with each fiber acting as a miniature thermal chamber. The crimped structure also provides cashmere's remarkable resilience, allowing garments to retain their insulating properties even after years of wear.

Natural Insulation Without Weight

What truly distinguishes cashmere from other cold weather materials is its unparalleled warmth-to-weight ratio. Cashmere provides approximately two to three times more insulation than traditional sheep's wool while remaining remarkably lightweight. This strong structure creates a thermal barrier that:

  • Traps body heat effectively while remaining breathable
  • Adjusts to changing body temperatures throughout the day
  • Provides exceptional warmth without the bulk of heavier materials
  • Maintains its insulating properties even when compressed

The natural composition of cashmere fiber includes microscopic air pockets that function as thermal regulators, creating a responsive microclimate around the body. This explains why cashmere garments feel so comfortable across varying temperatures—they actively respond to your body's needs, providing warmth without overheating.

Cashmere vs Wool: Is It the Warmest Wool?

When comparing natural fibers, cashmere stands out for its exceptional thermal efficiency. The ultra-fine structure of cashmere fibers creates superior insulation while maintaining an incredibly lightweight feel that traditional wool simply cannot match.

Cashmere vs Merino Wool

Cashmere and merino wool represent two premium natural fibers, each with distinct characteristics. Cashmere fibers have more loft than merino, providing superior insulation—cashmere can be seven to eight times warmer than merino wool per weight. While merino excels in moisture-wicking and breathability, making it ideal for athletic wear and layering, cashmere offers unmatched softness against the skin and elegant draping qualities.

For durability, merino wool takes the lead. Its fibers are more resilient to pilling and can withstand machine washing, while cashmere requires gentler care. Merino's performance features make it the preferred choice for outdoor activities, while cashmere's luxurious feel makes it perfect for elegant, everyday comfort.

Lambswool vs Cashmere

Lambswool, harvested from a sheep's first shearing at around seven months of age, offers excellent insulation properties with a slightly chunkier texture than cashmere. While cashmere provides three times more insulation than standard sheep's wool, lambswool brings its own advantages with natural crimp that creates air pockets for warmth retention.

Cashmere's fine fibers (14-16 microns) deliver superior softness compared to lambswool's slightly coarser touch. However, lambswool demonstrates better durability and resilience in daily wear. Its natural lanolin content also provides moisture-wicking properties and antibacterial benefits that cashmere lacks.

Virgin Wool vs Cashmere

Virgin wool—wool that has never been processed before—offers excellent natural insulation with slightly more weight than cashmere. While both materials are natural temperature regulators, cashmere's finer fibers provide more warmth with significantly less weight. Virgin wool maintains its insulating properties even when damp, making it practical for unpredictable weather conditions.

In terms of texture, cashmere's luxurious softness surpasses even high-quality virgin wool. However, virgin wool generally demonstrates superior durability and resilience to everyday wear. For those with sensitive skin, cashmere's smoother fibers are less likely to cause irritation compared to virgin wool's occasionally prickly feel.

Cashmere vs Cotton, Silk & Fleece: Warmth in Everyday Layers

Cotton Cashmere vs Pure Cashmere

While both fabrics offer luxurious comfort, pure cashmere delivers superior insulation—up to eight times warmer than cotton by weight. Cotton absorbs and retains moisture, which can make it feel cool or even damp in cold weather, while cashmere keeps warmth close while remaining breathable. The delicate material of pure cashmere creates a lightweight cocoon of warmth that cotton-cashmere blends can't fully match. Though cotton-cashmere blends are more affordable and easier to care for, they sacrifice some of the exceptional insulation properties that make a cashmere sweater so desirable for winter outfits.

Cashmere vs Silk

Both cashmere and silk represent luxury in their purest forms, yet serve different roles in a sophisticated wardrobe. Silk offers breathability and gentle warmth with superior moisture-wicking properties, making it ideal for transitional seasons. Cashmere provides significantly better insulation while maintaining breathability, creating that perfect balance between warmth and comfort. Though silk drapes more gracefully and feels cooler against the skin, it doesn't offer the same level of temperature regulation that makes cashmere so exceptional for fluctuating temperatures during travel or daily wear.

Cashmere vs Fleece

While fleece provides immediate warmth at an accessible price point, cashmere offers natural advantages that synthetic materials cannot replicate. Unlike fleece, which is derived from polyester (plastic), cashmere's natural fibers create breathable warmth without the static and overheating issues common with synthetic materials.

Travel Wardrobe Considerations:

  • Cashmere Pros: Exceptional warmth-to-weight ratio for packing efficiency; natural temperature regulation prevents overheating; minimal wrinkling during travel; elegant versatility from casual to formal settings
  • Cashmere Cons: Requires gentle care while traveling; higher initial investment; more delicate than synthetic alternatives

Yves Salomon's cashmere pieces harness these natural properties, offering sophisticated travelers the perfect balance of comfort and elegance for any journey.

Summer Cashmere & Base Layers: Year-Round Comfort

Does Cashmere Keep You Warm in Summer Evenings?

Cashmere's remarkable thermoregulation properties make it an ideal companion for summer evenings. The ultra-fine fibers that provide exceptional warmth in winter also deliver surprising comfort during cooler summer nights. This natural temperature regulation stems from cashmere's unique structure—the fibers allow air to circulate while wicking moisture away from the body, preventing overheating while maintaining optimal comfort.

Many enthusiasts confirm this versatility: "Especially in air-conditioned spaces or cool summer evenings, cashmere's light fluffiness feels better and warmer than cotton sweatshirts or acrylic fleeces." The natural breathability of cashmere helps maintain consistent body temperature by allowing skin to breathe while its insulating properties absorb perspiration and expel it as vapor, keeping you perfectly balanced between warm and cool.

Cashmere Base Layer for Alpine Trips

For alpine adventures, cashmere base layers offer exceptional performance through their ability to regulate natural body temperature in varying conditions. The hollow fibers trap warm air close to the skin in cold weather while allowing proper ventilation during exertion, making them ideal for layering during mountain excursions.

When packing cashmere base layers for alpine trips, consider these climate-specific tips:

  • For humid environments: Choose lightweight, loose-knit cashmere that maximizes breathability
  • For dry mountain climates: Opt for slightly denser cashmere that retains warmth during temperature drops
  • Always pack a cashmere layer for evening temperature fluctuations, regardless of daytime warmth

Yves Salomon's cashmere pieces excel in these demanding conditions, providing luxurious comfort without compromising on technical performance when facing cold weather challenges.

Choosing a Warm Cashmere Sweater, Cardigan or Coat

Gauge, Ply & Weight

When selecting premium cashmere garments, understanding the technical specifications ensures you receive both warmth and quality. The gauge refers to the number of stitches per inch—higher gauges (12-16) create denser, warmer fabrics ideal for winter, while lower gauges (7-9) produce lighter, more breathable pieces perfect for layering. Ply indicates how many cashmere strands are twisted together to create the yarn. While single-ply cashmere is lightweight, Yves Salomon's luxury pieces typically feature 2-ply or higher construction for superior durability and insulation.

Cashmere Coat vs Wool Coat

While both materials offer excellent insulation, a cashmere coat provides up to eight times more warmth than traditional wool with significantly less weight. This remarkable efficiency comes from cashmere's ultra-fine fibers—approximately one-third the diameter of wool—creating millions of microscopic air pockets that trap body heat. Cashmere coats deliver superior temperature regulation, maintaining comfort as conditions change throughout the day. The natural elasticity of cashmere also ensures your coat retains its elegant silhouette season after season, while wool coats may require more structure to maintain their shape.

Accessorizing with Cashmere Scarves & Gloves

Cashmere accessories elevate both warmth and style with their luxurious softness and versatile styling options. Drape a cashmere scarf loosely around your neck with formal attire, or create a wrapped cocoon effect for maximum protection against winter winds. For a sophisticated layered look, pair complementary cashmere accessories with your main garment—neutral-toned cashmere gloves alongside a statement coat create balanced elegance. Yves Salomon's made-to-measure service allows you to create bespoke cashmere accessories perfectly matched to your personal style and existing wardrobe pieces.

Caring for Delicate Cashmere to Preserve Warmth

Maintaining the exceptional warmth and luxurious feel of your cashmere requires attentive care to preserve its delicate material structure. Follow these three essential steps:

  1. Gentle washing: Hand wash your cashmere in cold water using mild detergent, avoiding harsh rubbing that could damage the fine fibers. This preserves the natural oils that contribute to its insulating properties and maintains its strong structure longer than dry cleaning.
  2. Drying flat: After washing, gently squeeze excess water by rolling your cashmere in a towel. Always lay pieces flat to dry on a fresh towel, reshaping carefully to maintain their original dimensions and prevent stretching of the delicate material.
  3. Summer storage: Store clean cashmere folded in breathable containers away from sunlight and moisture. For complete peace of mind, Yves Salomon offers a specialized summer storage service where our experts will properly care for your precious cashmere pieces during warmer months, ensuring they retain their exceptional warmth qualities for years to come.

FAQ About Cashmere Warmth

Is cashmere warmer than wool?

Yes, cashmere delivers exceptional warmth that surpasses traditional wool by up to eight times. Its remarkably fine fibers create superior insulation while maintaining a lightweight feel against the skin.

Why is cashmere so warm?

Cashmere's exceptional warmth comes from its unique fiber structure with air chambers inside each strand. These microscopic pockets trap body heat efficiently without adding bulk, creating natural insulation.

Is cashmere a type of wool?

Cashmere is technically classified as a specialty hair fiber, not traditional wool. It comes from cashmere goats rather than sheep, though both are natural animal fibers with insulating properties.

Is cashmere warm when wet?

Unlike many materials, cashmere retains much of its insulating properties when damp. While it absorbs moisture like a sponge, the natural fibers help maintain warmth, though proper drying is essential afterward.

Are cashmere sweaters and gloves warm?

Cashmere sweaters and accessories provide exceptional warmth for cold weather. Their fine fibers create a thermal barrier that insulates effectively while remaining breathable and comfortable against the skin.

Is cashmere good for summer?

Surprisingly, yes. Cashmere's breathable, hygroscopic nature helps regulate temperature in warmer months. Lightweight summer cashmere wicks away moisture and allows air circulation, keeping you cool in heat.